Responsibilities:

• Developing and executing stakeholder management strategies and plans, supporting programme team members in stakeholder engagement activities.
• Developing and executing communications strategies and plans, ensuring clarity, consistency, and alignment with programme objectives. Utilising channels and platforms to disseminate information, engage stakeholders, and build buy-in for change initiatives.
• Establishing feedback mechanisms to gather insights, address concerns, and refine strategies in real-time.
• Desired Skills/Capabilities: Significant communications experience and communication skills to convey messages clearly and effectively. Strategic thinking to align communication strategies with programme objectives. Ability to develop innovative and engaging communication materials and campaigns. Proficiency in planning, executing, and evaluating campaigns. Ability to tailor communication approaches to diverse audiences recognising cultural sensitivity. Comfortable with using various communication tools and platforms, including social media, email marketing software, and multimedia production tools.

Duties and Accountabilities:

• Development of stakeholder management and communications strategies.
• Planning and coordinating communication and engagement campaigns and events to generate awareness, build momentum, and celebrate programme milestones.
• Creating clear and compelling messages to effectively communicate the purpose, benefits, and impact of ERP programme, ensuring consistency and alignment with programme goals.
• The selection and utilization of channels to disseminate information and engage stakeholders across diverse geographical locations and multiple organisation levels.
• Leading the creation and production of materials, such as newsletters, presentations, videos, and infographics, to convey complex ideas in an accessible and engaging manner.
• Establishing feedback mechanisms to solicit input, address concerns, and gather insights.
• Monitor the effectiveness of communication efforts.