Service Manager (Automation)

26-03-2025
Job Type
Contract
Emp Type
Full Time
Industry
Construction and Engineering
Functional Expertise
Countries, Positions
Salary Type
Hourly
Salary
Negotiable

Job Description

Service Team Leader / ManagerCork, Ireland

Contract Duration: Full-Time 12-month contract, on-site

Language Requirement: English Speaking

MUST have a European passport and willing to relocate to Ireland

We are seeking an experienced Service Team Leader / Manager with a strong background in Automation (Delta V) to oversee and lead a dynamic team in Cork, Ireland. This is a full-time, on-site role, responsible for managing a team of 50-60 resources, ensuring efficient service delivery, and driving continuous improvement within operations.

Key Responsibilities:

  • Lead, mentor, and manage a team of 50-60 professionals in the Automation sector.
  • Oversee the planning, execution, and performance of service-related projects and support activities.
  • Ensure compliance with industry standards, safety regulations, and company policies.
  • Develop and implement strategies to improve service efficiency and team performance.
  • Act as the primary point of contact for stakeholders, ensuring clear communication and service expectations are met.
  • Manage resources effectively, ensuring optimal team allocation and project delivery.
  • Provide technical guidance and troubleshooting expertise for Delta V automation systems.
  • Monitor KPIs, analyse performance metrics, and drive continuous improvement initiatives.
  • Collaborate with cross-functional teams to optimize workflows and customer satisfaction.
  • Ensure adherence to service-level agreements (SLAs) and quality standards.

Requirements:

  • Minimum 5 years of experience in automation, with a strong focus on Delta V systems.
  • Proven experience managing teams of 50+ resources in a service environment.
  • Strong leadership skills with the ability to motivate and develop a high-performing team.
  • Excellent problem-solving abilities and technical expertise in automation systems.
  • Strong organisational and project management skills.
  • Ability to work on-site full-time in Cork, Ireland.
  • Must have a European passport and be willing to relocate to Ireland.
  • Strong communication and stakeholder management skills.
  • Ability to thrive in a fast-paced, high-pressure environment.

Contract & Employment Details:

  • Initial 12-month contract with the potential to transition into a permanent position.
  • Freelancers are welcome to apply.

 

Consultant

Mia Knotman