UX Researcher (Operational Focus) – Shape User-Centered Digital Solutions

Are you passionate about user research and eager to take a hands-on role in shaping digital tools that make a real impact? We’re hiring a UX Researcher with an operational focus to join a dynamic team dedicated to improving user experiences through actionable insights and effective processes.

About the Role

As a UX Researcher, you’ll be responsible for conducting research projects that drive design and product development. This role focuses on operational tasks, ensuring research initiatives are efficiently executed and deliver meaningful results to inform user-centered solutions.

Key Responsibilities

• Plan and conduct user research activities, including usability testing, interviews, and surveys.
• Analyze qualitative and quantitative data, transforming insights into actionable recommendations.
• Collaborate closely with designers, product managers, and developers to align research outcomes with project goals.
• Manage research documentation, tools, and resources to maintain efficient workflows.
• Support the creation and refinement of user personas, journey maps, and other deliverables.
• Ensure research practices adhere to ethical standards and industry best practices.

What We’re Looking For

• Proven experience in UX research with a strong focus on operational tasks.
• Knowledge of research methods such as usability testing, surveys, and interviews.
• Strong analytical skills to interpret data and present insights clearly.
• Exceptional organizational skills to manage multiple projects and priorities.
• Excellent communication and collaboration skills for cross-functional teamwork.
• Passion for delivering user-focused solutions that drive meaningful impact.

Why Join?

• Purpose-Driven Work: Play a critical role in developing tools that make a difference in users' lives.
• Operational Excellence: Be at the core of research execution, ensuring streamlined processes and impactful results.
• Collaborative Team: Join a group of like-minded professionals dedicated to innovation and user experience.
• Professional Growth: Advance your career while working on meaningful projects in a supportive environment.

If you’re ready to apply your research expertise to drive impactful user experiences, please apply with your updated CV.